Phone Support in Cloud Hosting
Because we have live telephone support 14 hours daily, you are able to get in touch with us and consult with our customer support agents to learn more about any of the cloud hosting that we offer and make sure that our servers meet the system requirements for your sites prior to purchasing anything. For your convenience, we now have phone numbers on as many as 3 different continents so you will be able to call the one closer to you - in the U.S.A., Great Britain or Australia. If you're already an existing customer, you will be able to give us a call about general and billing matters, and about some tech ones. If the situation is strictly technical or it requires longer time to investigate, you'll have to go through our ticketing system, which will enable both you and our tech support team to keep track of the info supplied by each side.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day telephone support, you can be sure that there is always somebody to assist you when you have any queries about the semi-dedicated server packages that we provide. Whether you wish to find out more about the plans, you have a billing issue or some general issue, you can just give us a call. Though some more complicated problems could need a support ticket in order to give some time to our technical support team to analyze, we will assist you with numerous technical questions over the phone as well, saving you precious time and efforts. Since we have data centers on three different continents - in the United States, the United Kingdom and Australia, we have local phone lines in these countries as well. In case you are in a different country, we have an international number where you will be able to reach us.