If your web hosting service provider supplies live chat support, you can talk with an agent live and find out helpful info or get a problem resolved promptly. The main advantage of using chat as an alternative to calling to talk with a live person is that you'll need just a computer with Internet connection, therefore you will not pay any fees when you're in another country or state. In addition, it is quicker to copy and paste details such as domains, usernames or error messages i.e. details that are sometimes difficult to share with the other side on the telephone. The real-time chat is also a faster approach to contact your website hosting company's support crew in comparison to using a ticketing system. What's more, in the event that some problem needs a bit more time to be dealt with, you're able to do something else while you wait for assistance on the live chat, so you won't lose time - something that is impossible when you are on the telephone.

Live Chat Support in Cloud Hosting

We supply a live chat support service for all cloud hosting that we offer and we can help you with almost everything in real time. In case you don't have an account with us yet, we will be able to give you more information about the packages in order to help you to pick the most suitable package. If you are a current client, we can help you with any billing or general issue and even with a number of common tech matters, for instance an e-mail address setup in a desktop email client. When you are unable to give us a call for whatever reason or you are in some country where we do not have a local phone number, the live chat is the best way to get in touch with us. Certainly, some problems need additional time to analyze and test, therefore you'll need to open a ticket to our technicians, still, we're able to save your time and assist you with numerous issues on the chat.

Live Chat Support in Semi-dedicated Servers

We offer live chat support as a part of our services, therefore when you have any kind of questions for our semi-dedicated servers, you are able to talk with our customer care team whenever you need regardless of whether you've already purchased your account or not. Generally, the chat service is intended for billing, pre-sales and general questions and issues, but we will help you with various tech questions as well. We can help you select the best package for your websites if you don't have an account yet, we can answer all the billing questions or issues you have or we can assist you with setting up your new e-mail address on your computer or smart phone - all the aforementioned will be done promptly since our live chat service is accessible all day long, every day. Every time you require assistance, you'll be able to talk with a representative and save a long time.