Installation and Troubleshooting in VPS Servers
The upgrade includes 1 hour of custom work on your server, so in the event that you get any one of our VPS servers plans, you could take advantage of this service and have our administrators perform a variety of tasks that you are unable to perform yourself or you have no time. They could install and set up any piece of third-party software for you in the event that the installation is complex or they can troubleshoot any program that does not function properly for some reason. You may add the upgrade to your package as many times as you would like depending on the time needed for a certain task and its complexity. Any remaining time will remain available in your account for the future and you can see how many minutes are left within your billing CP. Our Managed Services upgrade provides thirty minutes of custom work on your machine too, but in case you require more than that, you may always add the Installation & Troubleshooting upgrade with several clicks from the billing area.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated servers and provided you add it, our expert administrators will be able to help you with everything on your machine. For example setting up any third-party software that you might want to use on the hosting server and troubleshooting any script which performs badly or doesn't run at all. Our upgrade comes with sixty minutes of work and in the event that a certain task is not very time-consuming, we shall add the remaining time to your account. You shall be able to see how many minutes are left in your billing Control Panel and use them whenever you need support again. The Installation & Troubleshooting upgrade can be ordered at any time, so in the event that you require something to be set up in the very beginning, you'll be able to add it to your order during the sign up procedure, while if you need help later, you can add it from the server billing area. 30 minutes of custom work are provided with our Managed Services pack too, but in case you require additional work to be carried out on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your applications shall be installed and set up in the very best possible way.