Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Resolution Guarantee

  • Our team of specialists will do their best to reply to your advice demands within up to 1 hour. If, however, the problem you have come across needs some help from our Administrators’ =Team,= we’ll address the ticket to the technician in charge and will write a reply to inform you.

  • Top quality support service

  • Top–quality Tech Assist Service

  • We will be online for you 24x7 to provide advices and customer support as well as to assist you with any issue that you might stumble upon when controlling your virtual server. We will help you with all pre–configured software, including your OS, server management panel (dependent upon the VPS type) and the Web Site Control Panel produced entirely by us.

  • Intuitive help center

  • An Educational Help Section

  • In the Web Site Control Panel that is offered free–of–charge along with your virtual server, you will find an instructional Help section, that includes all you should be informed on when supervising your websites and programs. We have included a wide selection of how–to articles and reviews and video guides that show the fundamental website maintenance responsibilities in an easy to comprehend fashion.