An Intuitive Help Center Section
The Help Center built into Astral Hosting’s Web Site Control Panel offers a collection of help articles and frequently asked questions. Aimed towards fixing any common issue that you could stumble upon, they are contributed by our support team of skillful technicians.
If you would rather see how a task is completed or how an issue is fixed, rather than just reading about it, then have a look at our collection of educational video tutorials. They cover a variety of topics and will help you swiftly find your way around our Web Site Control Panel.
A Sixty–Minute Ticket Response Guarantee
We back up all semi–dedicated servers with a 24x7x365 tech support service and a 1–hour support ticket response guarantee. Our skillful technical support engineers will be online day and night to respond to your inquiries and to remedy any issue that you could encounter. Simply send a technical support ticket from the Help Center and we will get back to you within a minute.